Frequently Asked Questions

Cherrydeck is a community of selected professional photographers and videographers and a platform for brands to create photo and video content stress-free. For photographers: We offer you a place where you can promote your work so that brands, agencies, magazines, galleries, and other relevant clients can find you. Once you have an account on Cherrydeck, you have access to a Marketing Toolbox where you can use tools to optimize and grow your social media presence. You can additionally pitch for Opportunities and apply for cool open jobs, commissioned opportunities, and be the first to collect deals through our various partners. For brands: We offer you different services like Branded Stock™ and Custom Production, to create your branded photo and video content easily through our community of creatives, anywhere in the world.

By creating your profile on Cherrydeck, you have a chance to showcase your work to brands, agencies, and people who are interested in hiring photographers and videographers as well as to other creative fellows who might be looking for collaborations or inspiration.

The search results are ranked based on content quality, commercial fit, and engagement on Cherrydeck. Therefore, any interaction with your profile such as views, saves, or clicks on one of your Cherrylink links, will all add to your ranking score.

To rank high in search results, make sure your Cherrydeck portfolio is updated with your latest work, and that you can fulfill potential customer requests. Try sharing your profile on social media or with friends, make sure your Cherrylink is set up and included in your Instagram bio, and encourage other people to save your profile.

In your profile, you have an ‘ADD+’ button. If you click on it, you will be able to choose new content for your profile from your disk or Instagram posts. If you would like to group your content by topics (i.e. Product Photography, Wedding Photography, etc.) consider creating a Gallery.

A Gallery on your Cherrydeck portfolio is a way of presenting all your work related to a specific topic, shoot, or project. You can create both private and public Galleries, and add a short description. To publicly show a Gallery on your profile toggle the ‘public’ switch.

Check out if you fulfilled all the requirements, for example: if you uploaded min. 8 photos, if your profile is linked to Instagram, etc.

To fully delete your Cherrydeck account, go to your Settings page and click the ‘delete my account’ link. It might take a few weeks until Google and other search engines have removed your images from cache, so they might still show up in image search there.

Cherrylink is a marketing tool to help you showcase all your relevant work in your Instagram profile.

While Instagram now allows you to add up to 5 links, Cherrylink allows you to create a clickable and customizable menu of all the places your work is being displayed, reachable through a single link in your Instagram bio.

You can find it in your marketing toolbox.

You need to show us your best content, keep your portfolio up to date so we can see your new work as well!

Our Editorial and Social Team hand-picks the photographers and videographers we feature. As a Full Member, you have the chance to ‘nudge’ us to take a look at your content.

Once we feature you, you will be notified by email and likely via Instagram as well.

We work together with carefully selected customers of all sizes to regularly make creative opportunities available. These can be projects where a client is looking for a photographer or videographer but also exclusive community events, or collaboration requests.

Applications are generally open for all Cherrydeck members, however, certain opportunities may only allow Full Membership applications.

You can apply to open calls in the opportunities section on Cherrydeck. In the application, please make sure to read the questions carefully and provide a portfolio of relevant work for the opportunity.

Once the application deadline is reached, we send a shortlist of the best portfolios to the customer, who can then reach out to the professional they would like to work with.

You will be notified if you have been selected by the customer.

Note: For Cherrydeck Branded Stock™ opportunities the process is different. Head over to the Branded Stock™ section to learn more.

Some of the opportunities are open to all members to apply for. Those opportunities that are only available to full members will have a ‘Full Membership’ badge.

We feature users on the blog for different purposes. In general, to get featured on our blog, you should keep your portfolio updated so our Editorial Team can scout your work when it fits different editorial articles. For our Project Spotlight features, you need to have an interesting story to tell, and provide good images of what you documented. Take a look at our blog posts to get an understanding of what kind of content we are looking for 😉 If you think you have something that fits, you can submit work via your account’s Toolbox.

Cherrydeck is a discovery and connection platform, not a booking platform. We do not facilitate the booking of photographers, videographers, and models. We simply provide a list of applications to the customer.

It is then up to the customer to contact whoever they would like to work with out of the applications. We encourage each customer to notify every applicant whether or not they have been chosen for the job, but we are unable to enforce them to do so. You will know that you got selected by the customer once they send you an email.

Note: For Branded Stock™ opportunities the process is different. Please head over to the Branded Stock™ section to learn more.

We notify you once your application has been submitted to the customer. While we encourage every customer to notify all of the applicants of whether they were selected for the job, we cannot guarantee that all of them do.

To change the Instagram account connected to your Cherrydeck account, you need to be logged into Cherrydeck. From your profile, click on ‘ADD+’ and then on ‘Import from Instagram’. There you’ll see a button to switch the connected Instagram account.

You need to be logged into the correct account on Instagram (or Facebook if you’re connecting a business/creator account) in the browser that you are using. 

Instagram only provides follower data for business/creator accounts. If you were previously connected with an Instagram business/creator account, and are now connected as a personal account, we show the follower number we still have on file for your account. To connect as a business/creator account again, go to https://cherrydeck.com/connect-instagram

To deactivate your Instagram account go to the settings on Instagram. Under the ‘Apps and Websites’ tab you will see all your connected links, including Cherrydeck. If you now press remove, the connection to Cherrydeck will be removed.

To cancel your subscription you have to go to your payment settings. You can find them by logging in and clicking on MENU > settings > payment info.

At Cherrydeck you’ve got three different memberships. You receive the most value out of the full membership for €7.99/m. The business optimisation and the promotion membership cost €4.99/m, but include less features. For more information please see the membership page.

You can see it at your payments settings page, by clicking on MENU > settings > payment info. There, you will see if you still have a subscription or not, and when it will expire.

You can download all invoices ever created for your subscription on your payment settings page. Just log in, go to MENU > settings > payment info.

Yes! To change to a different plan, just go through the checkout process again by going to https://cherrydeck.com/upgrade. If you’re changing to a bigger plan, we will upgrade you right away. If you want to downgrade to a smaller plan, the change is going to be processed at the end of your current billing term.

Sometimes payment transactions cannot be processed at the time of invoice creation. This might be due to insufficient funds on the card, a declined card, or some other reason. In that case, we will re-try to process the transaction up to 10 times over the course of the next months.

If you canceled your subscription, but there was still an outstanding unpaid invoice, this might lead to a payment being processed even after your subscription has been canceled. You can see all invoices tied to your subscription on your payment settings page.

Some of our tools do not return immediate results. It takes time to rank up in our search, get consistent growth of reach, and figure out what is working and what is not on your Cherrylink. By offering quarterly and annual subscription terms, we’re giving you a chance to focus on long-term growth.

To unsubscribe from the newsletter, scroll to the bottom of an email you received. At the bottom you will find the button ‘Unsubscribe’.

With a network of +60.000 photographers, videographers, and models worldwide, we seek to help consumer brands to source the best custom content for their projects and campaigns through our community.

Do you need visual content for your brand? Just send us your briefing and we will take over the work of finding the best candidates. After a few days, you will receive a custom visual content library with ready-to-buy media. Discover more on this page.

 

You have three different options to hire a videographer on Cherrydeck:

• Use our filtered search to find the right talent on your own and contact the videographer directly.
• Submit a brief telling us exactly what you need, and our team will help you find the perfect talent for your Branded Stock™ project or Custom Production. Find out more about our services here.
• Post a job and let available professionals in our community pitch for your project.

After submitting  a brief or posting  a job, we review and publish it on Cherrydeck – and videographers will have the chance to apply to your project. 

You have three different options to hire a photographer on Cherrydeck:

• Use our filtered search to find the right talent on your own and contact the photographer directly.
• Submit a brief telling us exactly what you need, and our team will help you find the perfect talent for your Branded Stock™ project or Custom Production. Find out more about our services here.
• Post a job and let available professionals in our community pitch for your project.

After submitting  a brief or posting  a job, we review and publish it on Cherrydeck – and videographers will have the chance to apply to your project. 

Yes, you can contact any photographer and videographer you want to work with on Cherrydeck by simply clicking the ‘CONTACT’ button on their profile. 

Explore our hassle-free content services for brands.

The briefing will include information regarding the location of the shooting, budget, dates of the shooting, deadline for applications, description of the assignment, and what is required from the photographer or videographer in terms of skills and assets. 

Yes, that is possible. You can find the option to “Submit a Brief” on our search page after scrolling through the first set of members. However, to be able to manage your project, you will need a brand account. Keep in mind creating a brand account on Cherrydeck is completely free and offers you several benefits.

Submit a brief here.

Yes, of course. There is no limit of submissions at Cherrydeck.

Now you can create, manage, review, duplicate, and submit a brief directly on our platform. 

If you project does not fit our Branded Stock™ model, we offer our Custom Production to fit your unique project needs. Get a free quote or reach out to our Customer team via https://cherrydeck.com/contact.

Cherrydeck aims to simplify the process of producing and sourcing content. Our goal is to provide a space where consumer brands can acquire custom visual content effortlessly while working with top photographers and videographers.

At Cherrydeck we personally ensure the quality of each member. You will always find creative minds that are ready to bring innovative ideas to your projects. 

With now over 151k+ photographers and videographers listed on the platform, Cherrydeck is providing consumer brands with a competitive alternative to source content and an endless pool of talent to work with.

The first thing you should do is create a free brand account. Once you have logged in, you will find a red button titled “Contact me” in the upper right corner. Just click it and we will get in touch.

Cherrydeck is used by different types of companies and industries. From agencies looking for new creative partners, startups looking for high-quality photos, or recognized brands like Polestar and Google producing big-scale creative campaigns.

Explore our success stories here.

You can find some of our past collaborations and insightful stories on our blog. Take a look here. 

Simply through our newsletter! Or by following us on Instagram or LinkedIn.

Log in to your account and click on the menu button in the top right corner of your screen. Choose Settings from the options that appear, and change your profile information as needed. The changes will be applicable immediately.

Yes, you can contact any photographer and videographer you want to work with on Cherrydeck by simply clicking the ‘CONTACT’ button on their profile. 

Explore our hassle-free content services for brands.

The briefing will include information regarding the location of the shooting, budget, dates of the shooting, deadline for applications, description of the assignment, and what is required from the photographer or videographer in terms of skills and assets. 

Branded Stock ™ is a new way for consumer brands to create custom visual content at scale. It’s like buying stock photos that were made just for you, featuring your own products.

You can source hundreds of ready-to-use photos and videos without having to plan a shoot or budget commitments. All you have to do is send out your products and branding guidelines, we take care of the rest. 

Discover the benefits of Branded Stock™ for your brand, today!

Got more questions? Check out our Branded Stock™ FAQs.

Our Custom production is designed for all branded creative projects that go the extra mile. No matter the scale or the industry, your vision meets Cherrydeck’s expertise to bring your project to life through our photographer and videographer community, anywhere in the world.

Explore our Custom Production.

Yes, of course. There is no limit of submissions at Cherrydeck.

Now you can create, manage, review, duplicate, and submit a brief directly on our platform. 

Our innovative service Branded Stock™ is designed to let you create content easily and stress-free:

Step 1 – Submit your brief and brand guideline:
Share your brand identity guidelines and tell us exactly what type of content you need.

Step 2 – Send out your products:
Send out at least three sample sets of products you need to get shot.

Step 3 – Receive custom content:
You will get access to a fully custom visual content library within 3 weeks.

Step 4 – Select and buy content:

Buy the photos and videos you like starting at €50 per photo.

Submit a brief here.

To ensure that appropriate, on-brand photographers and videographers are shooting your content, our team does a thorough check of the applications, followed by a final internal deliberation. Each professional is approved by at least three members of a dedicated team.

Our one-time set-up fee ensures our resources for this.

Typically, the more details you provide in your briefing, the better the content will be. Here are a couple of important pieces of information you should include:

• A rough time frame of when you need the content ready.
• The indication of which products you will be shipping, and possibly a description of how to use them/ how they should be captured.
• Visual examples of do’s and don’ts so the photographers or videographers can get a better understanding of the look & feel of your brand.
• The indication of whether models are required during the shoot — if so, how should they look like.
• The countries you can ship the products to.

As our creative community is active worldwide, it is beneficial to submit your briefing in English.

You can submit your brief and important details here.

Our Branded Stock™ packages include a certain amount of photographers/videographers:

• The Product-Only Shoot –  1 photographer/videographer
• The Campaign Shoot – Up to 3 photographers/videographers

This amount of photographers has been optimized to fit the volume of content required while providing you with enough variety to choose from. Depending on your needs, you can add as many photographers as you’d like to your project, for a fixed price of €650. Request a free quote here.

No matter the number of photographers, we strive to find the best fit for your project considering photography style, field of expertise, experience, and brand fit. Therefore, whether you have 1 or 5 photographers working on your project, you can rest assured that you will get great results.

If this is the case, then you do not have to buy any of the content delivered. If you change your mind, you still have the option of accessing your content library for future purchases.

Our Pricing Explained

Production Fee: For any new project initiated on Cherrydeck (= every time you send new products), there is a one-time Production Fee of €725 or €3475, depending on the Branded Stock™ package you have chosen. It is used to find the right people to work with you and covers your brief processing, content library setup, online licenses, and a dedicated account manager.

Price per Photo / Video: For every photo or video you want to buy from your content library there is a standard price based on the plan you’ve selected. You can find the most recent price list here. Our plans are optimized to give you the best value for the amount of assets you’d like to buy.

 

What Licenses are included when I purchase an image?

The Online License is included in the price per asset. However, you can purchase Offline Licenses for one or multiple assets in your content library as well.

 

*All stated prices are net and exclude VAT.

Sure! This is possible when you communicate it in advance. Simply clarify that the products should be in the hands of our members just for the shoot and organize the return shipping.

The amount of products you should send depends on the Branded Stock™ plan you select and the number of photographers you require for your project.  By default, you are able to shoot a definite amount of products with a certain number of photographers per package: 

• The Product-Only Shoot: 1 product shot – 1 photographer/videographer
• The Campaign Shoot: Up to 9 products shot – Up to 3 photographers/videographers

However, this changes when you decide to add either more products to be shot or more creatives to whichever package. If you decide to add more photographers to your project regardless of your chosen plan, you will need to send out your products to them as well.

Each Branded Stock™ package includes a fixed production fee, and costs for photos and videos (including full online rights). The plans also include various add-ons like a photographer/videographer, studio arrangements, etc.

You can customize your package with more add-ons to fit your specfic content needs. For instance, models are optional but can be added to any package upon request.

This means that once you receive your custom content library filled with photos and videos of your products, you can proceed to select and purchase the imagery you like and will actually use.

You only pay for this selection!

You do not pay for the content that you will not be using or that doesn’t fit your needs at the moment –you can come back to your content library later, and purchase more content whenever you need it.

A dedicated account manager is your primary point of contact who will work with you closely to understand your project needs, and ensure smooth execution and high-quality results.

Yes, of course! Our Branded Stock™ packages already cover certain amount of products to be shot, however if you need to shoot a line with X number of different products, you have to increase the number of product add-ons as needed.

You can add as many products as you need to shoot for only €50.

Besides the hassle of sending several messages, when you do your own research, you have to negotiate your terms with every potential candidate. Submitting a brief offers you a couple of advantages:

1. You save time
2. You reach the complete Cherrydeck community
3. Each member applying has seen your conditions and accepted them in advance, so you no longer have to renegotiate.

(The only exceptions being special videos and buyouts that go beyond the classic rights.)

Discover more about our services here.

Searching for photographers and videographers on Cherrydeck is easy! To begin with, you need to choose a location. This will tell our engine where in the world you are looking for professionals.

Then, you can use our filters to get more detailed results such as: work category, expertise level, studio availability, followers number, post-production skills, and video production offerings.

Without an account on Cherrydeck, you will only have limited access to our search. Create a free account to get the complete Cherrydeck experience!

If you want to write messages on Cherrydeck, you will have to create an account, it’s free!. 

With a free account, you can expand your search, contact multiple members, and create and access your own collections of individual photographers and videographers.

We currently have about 151k+ talented photographers and videographers worldwide! Discover them here.

The Cherrydeck network is extremely international. Most of our members are based in Europe, Asia, and South Africa – however, we do have a significant amount of members in other continents.

Because we know how privacy and security are important, as a brand your profile is fully private. This means only you have access to it and it is not visible to other Cherrydeck members.

All photographers and videographers are pre-screened by our team. When a new user signs up, we verify the quality of their work, their website and available social media, as well as commercial fit. If our quality standard is achieved, the account is accepted and the member unlocks a public profile on Cherrydeck.

After the pre-screening of our members at the registration stage, we once again carry a personal quality analysis of the applications for each of our customers’ briefings.

For Branded Stock™ Projects and Custom Productions, we always make sure the photographer(s) fits the brand’s photography style, and the experience and field of expertise needed.

Yes, you can see a few of our references on our blog and have an overview of the work done for previous customers.

Cherrydeck sees itself as an extended creative intermediary arm of the agencies.

Your agency has many projects at the same time and you have a temporary or regular need for new photographers, videographers, or models in the same or different places? We support you and your agency with projects of any scope.

Check out our services.

We are still working on this solution.

Naturally! On Cherrydeck you can create multiple collections with profiles suitable for each of your projects. When you see a profile you like, click on ‘Save’ and select your collection.

That is exactly our strength. We have a worldwide network of over 151,000 highly talented creative professionals.

Yes, we cover almost all areas. We have our strengths in the areas of product and lifestyle. However, areas such as food or interior are also included. Request a free quote, here.

Yes, of course. There is no limit of submissions at Cherrydeck.

Now you can create, manage, review, duplicate, and submit a brief directly on our platform.